French immersion courses
 

t: +44 (0)141 332 8507
t: +33 (0)2 96 82 71 53
e: mclifton@languagegateway.co.uk

One language sets you in a corridor for life. Two languages open every door along the way.” Franck Smith

 

 

 

Language Gateway - Terms and Conditions

Customer Service Guarantee

Our policy is to ensure absolute customer service and to that end we will always offer a free online lesson of either half-an-hour or 45 minutes, depending on whether the student is interested in conversation classes or individual lessons.

Booking of and Payment for Lessons

Booking of lessons is very flexible and is done according to the diary of both teacher and student with payment made on our website at the time of booking.

Cancellation / Rescheduling of Lessons

Should a student be unable to attend a booked lesson or lessons, that student may reschedule the booked lesson or lessons to any other available time or times at no cost or penalty, providing at least 24 hours notice can be given. Lessons cannot be rescheduled less than 24 hours before the lesson is due to commence and no refund will be given.

Refunds

If a student changes his/her mind after booking a lesson or lessons, a full refund will be given, provided notice is given at least 24 hours prior to the commencement of the lesson.

If the teacher needs to reschedule a lesson, he/she will aim to give at least 24 hours’ notice, though on occasion this may not be possible. Should a lesson be cancelled by the teacher and the student prefers not to reschedule he/she shall be entitled to a full refund.

Lesson Prices

We reserve the right to change our lesson prices at any time.

Law

This Agreement is governed by the law of England and Wales, and is subject to the exclusive jurisdiction of the courts of England and Wales

Terms subject to change without notice.

 

©2017 Language Gateway. Online lessons (French, German, English). Homestay / Immersion courses in England and France.
84 South Lane Ash Surrey GU12 6NJ  England. Tel: +44 (0)141 332 8507
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